Articles
Practical guidance on managed IT, security and cloud, written for business owners rather than engineers.
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Business email compromise: how South African companies lose money by email
Someone emails your client a fake invoice with changed banking details. The money is gone within hours. Here is how the fraud actually works, what the courts have said about who carries the loss, and the controls that stop it.
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Microsoft 365 is not backed up, and Microsoft says so
Microsoft keeps the service running. Your data is your responsibility. What the retention periods actually cover, where they run out, and why a deleted mailbox can be permanently gone in 30 days.
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Backup and disaster recovery are not the same thing
A backup answers whether you still have the data. Disaster recovery answers how long you will be closed. Most businesses have the first and assume it covers the second.
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The hidden cost of cheap shared email hosting
Shared hosting bundles email with your website for very little money. What that saving actually costs you in deliverability, security, storage and recovery.
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Ten signs your IT provider is failing you
Bad IT support rarely announces itself. It shows up as things you have quietly started tolerating. Ten specific signals, and what each one means.
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What is managed IT support, and does your business need it?
Managed IT support means someone else owns your technology end to end. Here is what that includes, who it suits, and how it differs from calling a technician when something breaks.
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