IT support in Johannesburg
Based in Johannesburg since 2011, on site across Gauteng, and supporting clients remotely across South Africa.
Local, which still matters
Most IT problems are solved remotely and quickly. But some need someone standing in front of the equipment, and that is when a provider in another province becomes a logistics exercise. We are in Johannesburg, we cover Gauteng on site, and we support the rest of the country remotely.
Who we work with
Businesses that cannot operate without working technology. Manufacturing, logistics and warehousing, professional services, engineering, import and distribution, financial services, retail and wholesale, automotive and industrial. Typically from around ten staff upwards, often across more than one site.
What working with us looks like
- Your staff contact our helpdesk directly, rather than routing everything through one internal person.
- We monitor your environment around the clock and act on alerts rather than waiting for complaints.
- You get one predictable cost per user per month, and no hourly meter running during calls.
- You can leave whenever you like, because the engagement is month to month.
Multi-site businesses
If you run a head office and branches, or a factory and a warehouse, the value is in consistency. One documented standard, one network you can see as a whole, and no site quietly running something nobody knows about. Multi-site environments are where we tend to do our best work.
Getting started
An initial assessment of your environment, at no charge and no obligation. We document what you have, tell you where the risks are, and show you what we would change and in what order. If you want to act on it with us, good. If you want to act on it yourself, that is still a better position than you were in.
Talk to a person
Call 010 020 1288 during office hours, or send an enquiry and we will come back to you within one business day. Monitoring runs 24/7 regardless.
Questions we get asked
Which areas do you cover on site?
Gauteng, including Johannesburg, Sandton, Midrand, Randburg, Roodepoort, the East Rand and Pretoria. Remote support and project work cover the whole of South Africa.
Do you support businesses outside Gauteng?
Yes. Remote support is nationwide, and we deliver project and cloud work across South Africa. We also support clients with remote and offshore offices.
How big does a business need to be?
Managed support tends to make sense from around ten computer-dependent staff upwards. Below that we can still help, but ad hoc support is often the more sensible spend.